Booking & Cancellation Policy

At Angelic Holistics, every appointment is a little time set aside just for you.

To ensure a smooth and respectful booking experience for everyone, please take a moment to familiarise yoursef with the following booking, cancellation and rescheduling arrangements.

Thank you for your understanding and for respecting the time reserved especially for you.

Booking Your Appointment

All holistic treatment appointments at Angelic Holistics can be booked online, subject to availability.

Please book at least 48 hours in advance to allow sufficient time for appointment preparation.

Once your booking has been confirmed, you'll receive the relevant appointment details and any information needed ahead of your visit.

Deposits & Payments

A deposit is required at the time of booking to secure your holistic treatment appointment.

The remaining balance is payable via a secure Monzo payment link, which will be sent to you the day before your appointment, along with a friendly reminder.

Please ensure any outstanding balance is settled in accordance with the payment instructions provided.

Cancellations & Rescheduling

I kindly ask for a minimum of 48 hours' notice if you need to cancel or rearrange your appointment.

More than 48 hours' notice

If you need to reschedule and provide at least 48 hours' notice, your deposit can be transferred to your rearranged appointment.

If you choose to cancel rather than rearrange your appointment, please contact me to discuss your deposit. Any refund or deduction will take into account of the notice provided, costs reasonably incurred and your applicable consumer rights.

Less than 48 hours' notice

Cancellations or changes made within 48 hours of your appointment will normally result in the loss of your deposit, as this time has been reserved especially for you.

However, I completely understand that unexpected circumstances arise, particularly illness or family emergencies. These situations will always be considered with kindness and understanding, and I may offer a deposit transfer at my discretion.

If you need to cancel or rearrange, please contact me as soon as possible.

Late Arrivals & Missed Appointments

If you're running late, please let me know as soon as possible.

I'll always do my best to accommodate you, although your treatment time may need to be shortened to avoid affecting the next client's appointment.

If you're unable to attend your appointment and haven't provided any notice, your booking deposit will normally be retained, subject to applicable consumer rights and individual circumstances.

Health & Wellbeing Consultation Forms

To ensure your treatment is suitable for your individual needs, all new clients are asked to complete a confidential Health & Wellbeing Consultation Form before their first appointment.

Existing clients may occasionally be asked to update their information to ensure their records remain accurate and up to date.

Please let me know of any relevant changes to your health, medication or wellbeing before your treatment.

All personal and health information is handled confidentially and securely in accordance with my Privacy Policy.

Training Courses & Reiki Attunements

Training courses and Reiki attunements are arranged in advance, with places reserved specifically for each student.

Bookings & Payments

Payment details, deposit requirements and any relevant deadlines will be confirmed at the time of booking.

For Reiki attunements booked directly through Angelic Holistics, full payment is required one month before the scheduled training date.

Where training is arranged through AuroraStar, booking administration and payment arrangements are managed directly by AuroraStar.

Cancellations & Rescheduling

If you need to cancel or rearrange your training, please get in touch as soon as possible.

As training dates often involve preparation, reserved teaching time and additional arrangements, cancellation and rescheduling terms may differ from those for individual holistic treatments.

The terms provided when your training place is booked will apply, subject to your statutory consumer rights.

Thank you for respecting the time and preparation dedicated to your learning experience.

Contact & Questions

If you have any questions about your booking, need to make changes or would simply like to discuss something before your appointment, please don't hesitate to get in touch.

I'm always happy to help wherever I can.

Angelic Holistics

Telephone: 07921 955469

Email: angelictouch71@gmail.com

Location: Marston Moretaine, Bedfordshire

Thank you for choosing Angelic Holistics. I look forward to welcoming you. 💜